Ive been in touch with my ISP (Orcon) about the terrible internet connection we seem to get in the evenings. They wanted me to use speedtest.net to test my connection. Here are the results:

At 3:00pm on the left, and 8:45pm on the right.






Are there actually minimum performance criteria they have to meet? It's not good enough for WoW lately, constant disconnects.

I bet the internet once... The end guy was hard

x3pwnage Wrote:I beat the internet once... The end guy was hard

O_O FTFY

Quote:Are there actually minimum performance criteria they have to meet?

Wondering the same thing myself, my Interent connection is like your evening connection pretty much all the time.

Let us know if Orcon are able to do something about this.

Can you believe this?

Quote:Hi Jeremy,

Thank you for contacting us in regard to your latency issues.

I've examined the test results you sent us and I can confirm that your connection and latency looks fine. While the server you're playing on seems to have ICMP traffic blocked and can't get a reading directly from the server, the traceroute you sent us show that the latency from Orcon to Blizzard's gateway 12.129.193.242 is staying around 130-160ms which is a very decent value.

It looks like what you are experiencing is latency only observed while you're playing the game and in this case I would suggest that you contact Blizzard and see if they can see why your latency on your internet connection is fine but you still experience high in game latency.

I hope this information was helpful and if you have any other questions, please call 0800 13 14 15.


Kindest Regards,

Jason Lee

He just looks at the latency and completely disregards the terrible, terrible bandwidth and the huge discrepancy between daytime and evening...

I also have this problem, yet to a lesser extent, perhaps. Download speeds have always been slower at peak times for me, so naturally I just figured that...

Telecom wholesale uses 10Mb hubs :?


I'm assuming you responded to that email?

I don't think your ping will get much lower getting to San Fran, and ping is what matters in WoW. Should look into tunneling services or try some of these registry edits http://forums.wow-europe.com/thread.html...5848&sid=1

It's not just WoW that has problems with the low bandwidth, I can't hold a conversation on Vent or stream from Youtube/TVNZ... It's painful to use the internet during peak times.

In WoW's case, bandwidth is important because if your connection can't keep up, the server just drops you. So 25 man raids etc are impossible on 0.4mbps.

I responded to the email and they said they are going to look into it.

My understanding of the registry edit is that the change is purely cosmetic (Your latency display comes down, but the game performance is unaffected), and I have used a tunneling service (SmoothPing) - the game did seem a little snappier but I was still unable to hold a connection. Might be worth using once I get my bandwidth issues sorted.

This is pretty much an ISP issue -- no amount tunneling will make it better. Your probably looking at an overprovisioned circuit either by Telecom or Orcon.

On a side note: some ISPs have been known to provide priority to speedtest.net so those results arent nessasarily reliable.

If you do an online traceroute/ping to the Blizzard server in question does it work? if so and it doesnt work when going via Orcon then there is definatly an issue that the ISP needs to investigate.

Also calling them doesnt hurt -- argue with them -- if they arent helpful -- speak to their managers

the main point is -- its about time you quit Wow -- at least till you found a real job

Quote:the main point is -- its about time you quit Wow -- at least till you found a real job

lol -^

I've been running speed tests all day, for the purpose of graphing the results.

Download speed (Mb/s) vs Hours since midnight. The blue box is the hours between 6pm and 10pm.